Scott Kveton

Kim: you’re officially the fastest person in the world at responding to blog posts … :-)

I’ve always said I’m for interoperability … heck, I’ve made a living at it. Choice for the user is always a good thing.

My answer? You build interfaces and test them. You look at the numbers. You test phishing approaches on a wide assortment of people. You find out what works and doesn’t, and keep evolving the interface. If we take this as a starting point, we’ll all end up agreeing.

The problem with redirection within the conventional browser is there is no way to know for sure where you’ve ended up – especially if you aren’t a network engineer.

I actually think we’re in agreement here; we both want to find the best experience for end-users and its going to require their involvement to make that happen. Just as InfoCard may not be the end-all-be-all, so too could be the same for OpenID. Either way, both move the ball forward and conversations are happening to make sure interoperability occurs.

There is wisdom in this. But if Kvelton is against giving the InfoCard visual metaphor a try, then I don’t get it. It does nothing to undermine OpenID.

I’m all for trying InfoCard visual metaphor. I’m just trying to figure out how you drive adoption of such a different paradigm, hence my comments on iterative development and the OpenID process.

Lots and lots and lots and lots of discussion going on regarding BBauth and OpenID.

Kim Cameron had an interesting post today concerning the interface issues with BBauth as well as OpenID:

My concerns really originate with the user interface issues. And OpenID has the same problems to the extent that people end up with multiple identity providers (which they will).

I appreciate Kim’s passion about InfoCards and the concept of a consistent user interface. I think its a fantastic idea. So let’s be pragmatic about it. We’re here today: no consistent user interface, lots of usernames and passwords and phishing is a huge problem. We want to get here: consistent user interface, one username and password and phishing becomes a thing of the past. Great. Where do we start? I don’t think InfoCard is the answer. Let me explain.

How do we know InfoCard provides a great interface for users? When I first saw and used an InfoCard it freaked me out. “What the heck is popping onto my screen?!” Talk about a paradigm shift. Answering the this-is-a-great-user-interface question is an iterative process. It takes time and lots and lots of user input. The fact is we have no idea how users are going to use user-centric identity so how can we make assumptions about the user interface today that aren’t iterative?

But if this type of SSO were to become a massive success, that success would bring about its downfall. For it would then be worth attacking and very vulnerable at the same time.

If something like OpenID or BBAuth takes off, there won’t be a downfall. The platform will continue to evolve and get better. Is InfoCard the final and complete answer? We have no idea. The real question is which platform is best suited to constant evolution? Like Kim is a broken record about InfoCards (his words, not mine), I’m the same way about OpenID … :-) I believe OpenID is best suited to this kind of evolution.

OpenID is incremental by its nature. Its not a quantum leap. Its a URL. Users today are starting to think more and more in terms of URL’s … just ask a MySpace or blog user (I have cold hard data on this one; my babysitter is a MySpace user). Its iterative. We’re not trying to boil the ocean in the first go at this. We don’t know how users are going to use this thing. So let’s make the fewest number of assumptions for the users before we deliver something. Watch how they use it, find out what makes sense. Repeat.

Is BBauth, CardSpace or OpenID the end-all-be-all solutions for single sign-on? Definitely not today. One thing is clear though; companies and users alike are seeing the value of user-centric identity and its slowly but surely happening; CardSpace, OpenID and BBauth are clear indications of this. This stuff doesn’t happen overnight but the ship is slowly turning in the right direction.